Privacy Policy

This Privacy Policy explains how Vladimir Gutesa Preduzetnik BIM-IT (“BIM-IT”, “we”, “us”, or “our”) collects, uses, and protects personal data when you visit our website or use our software products.

1. Company Information

Business name: Vladimir Gutesa Preduzetnik BIM-IT

Registered address: Svetozara Ćorovića 11, Novi Sad, Serbia

Contact email: support@bim-it.rs

2. Personal Data We Collect

We may collect and process the following types of personal data:

• name and email address
• license, activation, and subscription information
• limited technical data related to software licensing and activation, which may be processed by third-party licensing service providers on our behalf
• communication data when you contact support

We do not have direct access to all underlying technical identifiers processed by third-party licensing services.

We do not store payment card details. All payments are processed by Paddle.

3. How We Use Your Data

Your personal data is used for the following purposes:

• software licensing, activation, and subscription management
• customer support and technical assistance
• communication regarding licenses, updates, or service-related notices
• legal and accounting obligations

4. Payments and Third Parties

Payments are handled by Paddle.com, which acts as the Merchant of Record.

Paddle may collect and process personal and payment data in accordance with its own privacy policy.

Software licensing and activation may be handled by third-party providers (such as licensing service platforms), whose data processing practices are governed by their own privacy policies.

5. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• performance of a contract (software licensing and support)
• legal obligations
• legitimate business interests
• your consent, where applicable

6. Data Retention

We retain personal data only for as long as necessary to:

• provide the requested services
• maintain valid licenses and subscriptions
• comply with legal and accounting requirements

When data is no longer required, it is securely deleted or anonymized.

7. Your Rights

You have the right to:

• request access to your personal data
• request correction or deletion of your data
• object to or restrict processing
• withdraw consent where processing is based on consent

To exercise your rights, contact us at support@bim-it.rs.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

However, no method of transmission or storage is completely secure.

9. International Data Transfers

Some data may be processed outside of your country of residence, including by Paddle or third-party service providers. In such cases, appropriate safeguards are applied.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact

If you have any questions about this Privacy Policy or our data practices, please contact us at: support@bim-it.rs